HERE TO HELP
DWise help & support
Find answers to DWise questions and contact the support team.
DWise ON THE GO
DWise mobile apps are coming soon
The Android and iPhone apps have not been published in the stores yet.
HERE TO HELP
Need a hand?
When asking for help, share the step where you got stuck and the device you are using. Current contact channels will be announced here.
Your message will be used to respond to your support request.
QUICK ANSWERS
Frequently asked questions
Helpful details before you get started.
How do I sign in on the web?
Open the Sign-in screen and approve the QR request in the DWise mobile app.
How do I connect my phone to a computer?
In the mobile app, choose Connect device in Settings and approve the request.
Where can I learn about privacy?
The Privacy Policy explains local records, device pairing and cloud processing.
How do I request account deletion?
Use the account deletion page; you do not need to sign in or reinstall the app.
How can I contact support?
Send a message using the form on this page and mention your device and where you got stuck.
PRIVACY & SECURITY
Clear information about your data.
Learn about local records, device pairing and cloud features.